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Dispatch software for a 220-vehicle fleet

Replaced phone-and-paper dispatch with a live routing and proof-of-delivery platform, plus an offline-first driver app.

القطاع
Logistics
المدة
14 weeks
التقنيات
Next.jsNestJSPostgreSQLPostGISFlutter

التحدي

Dispatch ran on three phones and a whiteboard. Drivers were called individually, delivery confirmation arrived as a photo on WhatsApp, and disputed deliveries took days to resolve because there was no verifiable record of what happened when.

ما بنيناه

  • Dispatcher console with live vehicle positions, drag-to-assign jobs and route optimisation
  • Offline-first Android driver app — jobs, navigation, signature and photo capture, syncing on reconnect
  • Proof-of-delivery archive with timestamp, GPS location and signature, searchable by consignment
  • Customer tracking page with an SMS link sent on dispatch
  • Fuel, maintenance and driver-performance reporting for the operations team

النتيجة

−31%

Failed first deliveries

4 days → 2 hrs

Dispute resolution time

220

Vehicles onboarded

The whiteboard is gone. Disputes are now settled from the archive during the original phone call.

أخبرنا بما تريد بناءه

محادثة قصيرة تكفي عادةً لنخبرك ما إذا كنا الفريق المناسب، وكم يكلّف تقريبًا، وكم يستغرق. دون التزام ودون أسلوب مبيعات.